One way we try to offer customer service…

An Ebook that we sometimes send to clients to answer questions: Gunsmith Tools, Cutters & Gauges – A Primer We provide this book because it contains information from the four major reamer and gauge makers in the industry and more.  We have no way of knowing the experience level of the customers we are working… Read more »

Why all the Fine Print?

This week I really had to laugh! First, I had a client accuse us of using fine print, “the tool of Lawyers everywhere”!  or something like that? Next complaint from a different client, “You don’t spell it out clearly enough!” Bottom line, you can’t please everyone, or at least this week, we can’t please anyone… … Read more »

Me Me, its all about Me

Why Are There NO Good Gunsmiths Around Here?

Diplock’s Syndrome For those of you who have not read Fred Zeglin’s book on Wildcat Cartridges, here is a little excerpt you might find amusing. “Diplock’s Syndrome,”  a syndrome contracted by gunsmiths.  The cause is close contact with clients or customers who lack patience, and often what we used to call common courtesy.  Custom guns are hand… Read more »

Rental Protection Plan, 4D Reamer Rentals LTD

We at 4D Reamer Rentals LTD have long had requests for some kind of protection policy against the cost of broken, damaged or lost tools.  Our clients are responsible people who understand that under the Rental Agreement they have reasonable obligations.  This protection plan is one way to handle that obligation. There are a lot… Read more »